Forum Discussion

Community Manager

Re: Appeal process question (Suspension)

Hi @Freyouz,

They may share fault, but if something inappropriate was sent from your account, you would be held responsible for that portion, regardless of who started it.

The best thing to do in these situations is report and mute, rather than being pulled into it and being penalized alongside them.

1 Reply

Freyouz
Rising Rookie
1 year ago
That is where the problem resides, Mako.

I have skimmed through my emails concerning my own reports towards players (the player we are conversing about is obviously part of them) and have noticed that all my vocal chat encounters involving slander/harassment/self suicide comments are reported back to me as 'clean' and no actions are taken.

I am disappointed in the judgement process because of two reasons:

1. It's second guessing and generalizing individuals
2. A 7day ban for purchasing power, social activities and online gaming is restricted

I find the recourse extreme, especially due to the fact that I don't consider myself entirely at fault.

As of now I have filed a formal complaint, having asked for a full transcript of my text encounter with the individual for context purposes as I find the ruling process too basic in regards to users.

I truly hope to find a solution to this before the 18th, deadline of my 7 day ban.

Once again, this is my first ban/suspension in a game in 25 years of gaming and I'm quite shocked.