Forum Discussion

Community Admin

Re: Audio LOUD AS HELL (Ignoring audio settings) in Legend Selection

@nafenX

We're tracking all sorts of audio issues players are reporting, however we'll need some specific details like hardware configuration to help identify what's causing it.

Can you include a DxDiag and mention what model/brand speakers/headset you use? Please mention what type of audio settings you have configured too under your playback devices (right click on the sound icon on your desktop taskbar)

How to pull a DxDiag

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

6 Replies

nafenX
Not applicable
7 years ago
Headset: Sennheiser PC 3 CHAT On-Ear Headset
Audio Settings:
I've tried other settings in the 'Default Format' but none really fix the audio issues. I'm also having the issue where in-game sound effects seem to not play until I move through the area later on (i.e. a firefight will break out nearby but i hear none of the shooting until I'm travelling through the area/looting in the aftermath).
DxDiag.txt37 KB
EA_Blueberry
Community Admin
7 years ago
Can you check to see if you have the latest drivers for your sound card and devices?

Updating drivers

https://help.ea.com/en-us/help/pc/finding-devices-and-updating-drivers/

Try right-clicking on the game in Origin afterwards and select "Repair." Let me know if it still occurs.
nafenX
Not applicable
7 years ago
My graphics and sound card drivers are up to date and I have already tried the Repair option a couple of times. Also in the match I was just in, right near the end on top of the usual audio cutting out and then coming back in, the sound effects were also garbled
EA_Blueberry
Community Admin
7 years ago
Thanks for getting back with the details. We're also tracking some other popular discussions below for the team.

https://answers.ea.com/t5/Technical-Issues/Audio-issues/m-p/7420598/highlight/true#M477

https://answers.ea.com/t5/Technical-Issues/No-sound/m-p/7426850/highlight/true#M2232

https://answers.ea.com/t5/Technical-Issues/No-Enemy-Sound-in-Apex/td-p/7428091/page/3
_TEX_spqr
Not applicable
7 years ago
The original post is not about this.
The sound when you select the legend it's waay to loud compared to the rest of the ingame sounds
A1thir
Not applicable
7 years ago
saying that since some days after release .... playin the game at 15% mastervolume (ingame)