Forum Discussion
@nafenX
We're tracking all sorts of audio issues players are reporting, however we'll need some specific details like hardware configuration to help identify what's causing it.
Can you include a DxDiag and mention what model/brand speakers/headset you use? Please mention what type of audio settings you have configured too under your playback devices (right click on the sound icon on your desktop taskbar)
How to pull a DxDiag
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
Headset: Sennheiser PC 3 CHAT On-Ear Headset
Audio Settings:
I've tried other settings in the 'Default Format' but none really fix the audio issues. I'm also having the issue where in-game sound effects seem to not play until I move through the area later on (i.e. a firefight will break out nearby but i hear none of the shooting until I'm travelling through the area/looting in the aftermath).
- EA_Blueberry7 years ago
Community Manager
Can you check to see if you have the latest drivers for your sound card and devices?
Updating drivers
https://help.ea.com/en-us/help/pc/finding-devices-and-updating-drivers/
Try right-clicking on the game in Origin afterwards and select "Repair." Let me know if it still occurs.
- 7 years agoMy graphics and sound card drivers are up to date and I have already tried the Repair option a couple of times. Also in the match I was just in, right near the end on top of the usual audio cutting out and then coming back in, the sound effects were also garbled
- EA_Blueberry7 years ago
Community Manager
Thanks for getting back with the details. We're also tracking some other popular discussions below for the team.
https://answers.ea.com/t5/Technical-Issues/Audio-issues/m-p/7420598/highlight/true#M477
https://answers.ea.com/t5/Technical-Issues/No-sound/m-p/7426850/highlight/true#M2232
https://answers.ea.com/t5/Technical-Issues/No-Enemy-Sound-in-Apex/td-p/7428091/page/3
About Apex Legends Technical Issues
Community Highlights
- EA_Blueberry7 years ago
Community Manager
Recent Discussions
- 60 minutes ago
- 2 hours ago
Error Code: Shoe
Solved3 hours ago