Forum Discussion

EA_Mako's avatar
EA_Mako
Icon for Community Manager rankCommunity Manager
2 years ago

Re: Can I link a PS4 account with an EA account if they have different emails?

Hey @HyDraiskewl,

The email on your PSN account does not need to match the email on your EA account.

In order to link them, you would simply need to follow the instructions on this page: https://help.ea.com/en/help/account/link-your-console-accounts/ 

The issue you'll run into here is with this portion:


@HyDraiskewl wrote:

 I've already unlinked the PS4 account from the original email and EA account and I want to carry that account over to a different EA account so that my progress can be linked to it as it is the email linked to my PC. 


Unlinking your PSN account will not transfer any progress. The warning you received when unlinking the account mentions that progress will be lost when unlinking as that progress is stored on the EA account, not your individual platforms (PS4). 

There is no way to transfer progress from one EA account to another, even if you link that PS4 to a different EA account.

If you're running into trouble getting the accounts linked or relinking your PS4 and original EA accounts to try restoring that progress, you'll need to reach out to support directly.

If you create a new case here and select Game Support > The EA app > I want to update my EA Account information, you should be able to get in touch with the support team so they can take a look.
No RepliesBe the first to reply

About Apex Legends Technical Issues

Having issues with Apex Legends? Join here to find help with connectivity, performance issues, crashes and more.37,262 PostsLatest Activity: 5 minutes ago