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Hero+

Re: Cannot friend from switch to ps5 APEX LEGENDS

@ROB_SOMATIK I'm assuming you mean that your son is in your family on your EA Account, rather than using the same EA Account.

If their Switch was linked to your EA Account, it wouldn't let you both play, as when one of you logs in, it would say, "logged in on another device", to the other person, (keeping that person on the main menu).

That said, if you're able to add his Switch friend, but are unable to add him, the issue sounds like its a parental control setting, (either placed on the EA Account or the Nintendo account).

However, it could also still be the setting in the in-game friends list that says, "Friend Requests: Deny All" if its set to deny friend requests, otherwise it would say, "Friend Requests: Display", as shown below, if friend requests are allowed to show up.

While testing to see if the "Friend Requests: Display" setting existed on my Switch, I had gotten your friend request on my Switch. When I had accepted it, you didn't show up on my Switch's friends list, but when I got onto my PC, you did show up.

This tells me that friends lists are synced in-game across platforms, (as long as the platform accounts are connected), as I have friends who I've added on my PC only, showing up on my Switch's friends list, (this means that they have a linked Nintendo account to their EA Account).

I'm also assuming you had sent the friend request to my EA username, and not my Nintendo username, which would also mean this was incorrect:

"I ask this because my username shows up as "Midnight9746" on PC, but on my Switch, I show up as "Midnight". To friend me while I'm on the Switch, you would send the friend request to "Midnight", as sending it to "Midnight9746" makes the friend request show up when I log in on my PC."

If you did send the friend request to "Midnight9746", and not "Midnight", then adding your son by their EA username should work since its linked to their account, so I do think its either a parental control setting or the "Friend Requests: Display" setting is accidently set to "Friend Requests: Deny All".

So, in this case, you would have your son check "Friend Requests: Display" setting on their Switch, and if its set to show friend requests, then you would have them check their EA and Nintendo accounts to see if there's a setting in place that's preventing them from adding others as friends.

If you have them under a family account setting on either EA and/or Nintendo, you could try moving them out of the family, or mark them as an adult account, (if you can).

5 Replies

Frog_Suppa
1 year ago
Hi Midnight - thanks again for your help.
My son is in my family on your EA Account, and not using the same EA Account. - I have removed him from my family umbrella on EA, he is now stand alone.
Ive checked all parental controls on EA and Nintendo and here are none.

As previously mentioned we both show up in the search / add friend function in APEX legends but when we press send nothing comes through.
When we play with his friend, a party is created, we try to add each other from 'X Inspect" and even that seems to go nowhere.
Could it be cause we are playing on the same Router ?? I would like to think not.
"Friend Requests: Display" is on .......
We play cross platform on Fortnite and Rocket League no probs.
Is the only last option to change my song D.O.B so that he is 15 yrs old?
Looking forward to your response.

Rob
Midnight9746
Hero+
1 year ago
@Frog_Suppa If he's currently under the age of 13, I think it's an issue with the Nintendo account as Nintendo tends to limit under 13 accounts.
ROB_SOMATIK
1 year ago
Ok Cool. I’ll set up another account. Fingers crossed. Thanks.
Midnight9746
Hero+
1 year ago
@ROB_SOMATIK If they're just starting out, then you could try creating another account, but if they have progress made, (even on other games, like Fortnite), you would have to contact Nintendo Support to get the date of birth changed.

Edited: Something you could try instead as well, is to create a Nintendo account for yourself and then link it to your EA Account, and add your son as a friend on the Switch.

From what I've noticed, if you have the account linked, you can see friends from that platform on other platforms, meaning you should be able to see your son while on your PS5, since your Switch account is friends with them.

Note: Switch friends do show up as in-game friends, (even if they never played Apex). My Switch friends shows up on my friends list, and I know they don't play Apex. You could also add your son as an in-game friend on the Switch just to be sure they're added.
ROB_SOMATIK
1 year ago
Hi Midnight - thanks again for your help.
So I logged into my daughter's SWITCH and loaded APEX Legends. Was a few issues with getting the game to start but learned I had to wait 15-20 minutes after I logged off PS5 ( no problems ). My son sent a friend request via Switch and I accepted, we are now SWITCH friends. And can add each other into the APEX trio party..........but only on SWITCH.
You mentioned in your last reply that if we did this we should see each other when I play cross platform on PS5. So back we goto start game on PS5 ( waiting the 15-20 mins for the "already logged into another console Drabble" ). Once Im in he does not show up as being online for an easy add. I need to search which does show up his Nintendo profile name, I send request and again NADA.
Does this cross platform take a while to link us up once we have friended in NINTENDO SWITCH land so to speak?

Looking forward to your response............( we are getting close I can feel it).
Somatik