Re: Cannot receive or send gifts.

I cannot find my friend to gift him and he tries to gift me, he cannot find me & message unable to gift.

theres a message on my game saying “One or more of the privacy settings on your EA account may be limiting other players ability to send friends request or club invites”

that message has been stuck there At least four season. I’ve changed all settings and still nothing. Its the same with prime content, no matter what i do I dont get anything 

please help

Hey @eltorro7 

As @apexuser4343234 mentioned, there a few things to check to be eligible to send gifts. 

To Send gifts, check the following:

• have  EA Login Verification turned on,
  • (The easiest way to check is here: ttps://myaccount.ea.com/cp-ui/security/index (make sure the status is "on"))
• be Level 10 or higher in Apex Legends,
• have enough Apex Coins on your account for the gift,
• add the person as a friend in-game, (Please verify you are in-game friends and not just friends on your platform)
• be friends in-game for at least two weeks - platform friendships don’t count,
• have sent no more than five gifts in the past 24 hours,
• have an account in good standing.

For more information, check out our post here: Breakout Rewards Free Gifts - A Guide to sending gifts in Apex Legends

Thanks!

Thank you for information.

but i’ve done all of these steps and still cannot be given a gift…

thats the issue.

Also tried linking my amazon which was previously linked and now it just says “LINK” so i go through the steps and then it says its already been linked.

going back onto linked accounts, its not been linked

Hey @eltorro7 

Thanks for confirming, unfortunately, we may be running into an issue mentioned here. 

In which case please provide your information in that thread for the team to take a further look. 

Thanks!

I am having this issue as well. I have turned on my login verification yet am prompted to "turn on Login Verification" in order to gift/receive every time that I attempt to gift. This is particularly troubling because I am missing out on the free gifts and ultimately will miss out on the Flatline skin. I welcome any advice.