Forum Discussion

EA_Barry

Community Manager

6 years ago

Re: Can't find config files and Settings keep resetting

@KarambaMax

This is probably caused by your antivirus/antimalware software.

You can check by just temporarily disabling that.

If your settings remain, then you can 'whitelist' Apex as follows:

https://answers.ea.com/t5/Technical-Issues/How-to-fix-Apex-Legends-Video-Settings-Auto-Reset-Bug/m-p/8278852#M52777

Thanks.

1 Reply

KarambaMax
6 years ago
@EA_Barry Hey thx, I have avast antivirus and i have the default windows built in stuff, i tried turing em of(atleast to my knowlegde) and nothing happened. Can you explain more indepth this method(yes i clicked and watched the link), i think we're on to something though

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