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Indigojack16's avatar
Indigojack16
6 years ago

Re: Client cannot complete anti-cheat running integrity check

Hi,

If you think your account is banned by mistake please go to the link below:

https://help.ea.com/en-tr/help/account/information-about-banned-or-suspended-accounts/

I’m also giving the steps to contact ToS team:

  1. Head to https://help.ea.com/en/contact-us/
  2. Select Origin as the product.
  3. Select your platform.
  4. Select “Manage my account” as the topic.
  5. Select “Banned or suspended account” as the issue.
  6. Compose a new massage to ToS team.
  7. The ToS team will investigate your account in few days.

2 Replies

  • CN_HeadsmanOvO's avatar
    CN_HeadsmanOvO
    6 years ago
    I have already done this before.But your team didn't pay attention to this problem and always pushed all the responsibilities to me.They don’t think about it at all, is it that their detection system has failed?I don't know if they have carefully checked the game data of my account.Those are all my own to play with little by little.If they pay enough attention to this issue, they should unblock my account.

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