Forum Discussion

6 years ago

Client cannot complete anti-cheat running integrity check

A few days ago, I played games at home as usual.Suddenly the game jumps to the initial interface.And prompted me: the client can not complete the anti-cheat running integrity check.Then I can only lo...

Indigojack16

6 years ago

Hi,

If you think your account is banned by mistake please go to the link below:

https://help.ea.com/en-tr/help/account/information-about-banned-or-suspended-accounts/

I’m also giving the steps to contact ToS team:

Head to https://help.ea.com/en/contact-us/
Select Origin as the product.
Select your platform.
Select “Manage my account” as the topic.
Select “Banned or suspended account” as the issue.
Compose a new massage to ToS team.
The ToS team will investigate your account in few days.

CN_HeadsmanOvO
6 years ago
I have already done this before.But your team didn't pay attention to this problem and always pushed all the responsibilities to me.They don’t think about it at all, is it that their detection system has failed?I don't know if they have carefully checked the game data of my account.Those are all my own to play with little by little.If they pay enough attention to this issue, they should unblock my account.
CN_HeadsmanOvO
6 years ago
@Indigojack16 Useless