@jamesbond230 I've been having this problem too. I'm experiencing massive packet loss and the ping is not great either.
The ping before was 48-54 but now is all over the place sometimes going upwards of 190 to 200.
All this started with the COVID quarantine for me.
I'm located in India and play on pc. There are no reports online about this and upon going to EA Help to check the server status I'm presented with this:
"We’ve temporarily changed our support hours to limit any risk to our employees who are in a region with an elevated risk of coronavirus.
New Hours: 8:00 a.m. to 11:00 p.m, UTC Monday - Saturday".
It shows me this even when I visit the site at the right time