Forum Discussion

Community Manager

Re: Crash issues on the news pop-up

Are you still running into the same issues when the message of the day pops up? It looks like the team had disabled that particular message a few days ago because of the crashes, so I was curious if you were still running into any problems on your side.

4 Replies

fosforo103
4 years ago
No, thankfully. After i "forced" the message to not pop-up my game only had the low fps menu. but yesterday, out of nowhere, the game just started to working right. No frame drops, no sudden crashes, all good.
EA_Kent
Community Manager
4 years ago
@fosforo103

Thank you for following up and letting me know! I'm glad to hear it's no longer happening. 👍
BD_Zuix
3 years ago
@EA_Kent I am currently having this issue, and no matter what i try the issue wont go away, the most i can do is attempt to go into either a match or select one and then the game completely freezes.
EA_David
Community Admin
3 years ago
Can you close the game, then go to c:\users\yourusername\Saved Games\Respawn\Apex, and delete the Asset file. Then check if the issue persists when you start the game again.