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EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
2 years ago

Re: Cross Progression Deleted My Progress

Hi @KiritoSlayer38 

Correct, What you want to focus on after the waiting period is relinking the Xbox back to its original account to attempt to restore progress. 

Once this is done and you can check if your progress and items are restored, then if you want to move the Steam account from its original EA account to the one connected to Xbox you can decide to do so. 

However, its progress won't move over to the account. 

Cheers,  

3 Replies

  • Why wasn’t this information front and center when Cross Progression came out? Finally was able to link my Xbox and PSN accounts to EA only to find my 270+ levels had been erased on my main PSN. This is the only game I've seen do this when implementing cross-progression and now I’m waiting months to even attempt to get my stuff back? Not all accounts are easily accessible, I needed to remove my PSN from my original PlayStation EA account because my email was hacked months ago and I obviously can’t access that email to get the security code needed to remove it and even if I did, my only other email was already linked to my Xbox EA account before cross progression so it said “already connected to another EA account”  So my only options are used cross-progression and lose my stuff or make a whole new EA account for my PSN and still lose my items? After reading more, I lost my stuff because I missed a deadline in October?! This has gotten even more ridiculous, I guess I'll return to Overwatch where I'm not held to some ridiculous deadline to merge accounts.  

  • DEM1GOD7's avatar
    DEM1GOD7
    2 years ago

    100% not only that, any post you make about this on reddit gets deleted straight away. you are not the only one. ill say the did this to around 300.000 people me included, and we all need to just stop playing and let happen the same what happen to. "the cycle frontier" & "the day before" show them how spiteful we can actually be.

  • It's a relief knowing I'm not the only one annoyed about this; billion-dollar company, a billion-dollar game, that puts a deadline to merge your accounts for security? That's the silliest thing I've heard all year. Let's take some of those funds and improve the security, or maybe develop a cross-progression system that doesn't punish players for a mistake. My Epic Games accounts merge with no issue, battle.net for overwatch? merged seamlessly, Hell, my 2 Ubisoft accounts for R6 merged AUTOMATICALLY. EA seems driven to lose their player base to other games; by taking their players' loot, money, and time spent, then telling them "Sorry, you have to wait 6 months to even attempt to get that back" was the perfect way to do it as we can see by the player count.