Community ManagerThanks for the help, @BaldWraithSimp
@Curiosity007 Do you have 7.1 virtual surround selected in your playback devices? Solution
Would you mind uploading a DxDiag for us so we can look at your full system specs?
How to Pull a DxDiag
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
@EA_Blueberry Please find the Dxdiag Report. Also, my soundcard supports only stereo.
Tried almost all the methods described here. https://answers.ea.com/t5/Technical-Issues/Audio-issues/td-p/7420598/
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Community ManagerTry right-clicking on the game in Origin and select "repair" to see if that has any positive effect. It might be worth reinstalling too if that hasn't been done yet, perhaps it's due to corrupted files during the installation.
We have some other threads below with potential solutions:
@EA_Blueberry Repaired the game, changed audio frequency to 16 bit, 44KHz. But no luck. Most of the people solved the problem by changing from 7.1 to stereo. But I only have stereo, so I am not sure how to resolve this. Here is an ingame screenshot of audio tab. I am seeing that other people don't have anything in the lower most part, whereas my game shows windows sound configuration as Headphone/speaker. Maybe this might help you to debug the issue.
Community ManagerCan you confirm whether you've tried all the steps I previously sent above? Have you tried reinstalling the Realtek drivers?
Community ManagerI looked up the radio switch I saw under your DxDiag and noticed it have a bluetooth feature. Another player in these forums had some sound issues when Bluetooth was enabled. Are you able to disable that as mentioned in these forums?
Community ManagerDoes this happen if you don't use the headphones to see if it could be related to hardware?
I have same problem. Even reinstalled windows and did not help.
@EA_BlueberryTried with and without headphone. Without headphone, It is really difficult and impossible to differentiate between muffled and normal sound, but the sound was low compared to normal output. So, the problem persists.
Community ManagerIf it's doing it to other games as well have you tried reaching out to Nahimic Support to verify whether it could be a known issue on their end? Rolling back a driver is always a viable workaround to see if the sound functions better on a previous version.
I dont know if u guys still face this issue anymore. But I solved the problem by reinstall the Nahimic app and update my audio driver into the latest version.
U guys can find the official driver on the support page for your PC manufacturer
Community Manager
