Forum Discussion

Re: DXGI_ERROR_DEVICE_HUNG (game crashes)| January 2021

@R4TH0S Try to underclock your RAM. I've solved this problem yesterday. Nothing helped me, and then I disabled XMP profile in BIOS and tried to play on JEDEC profile (2666 mhz or lower). And there is no errors. Then after a few experiments i found a stable frequency for my RAM on 3333 mhz (on 3400 was errors) and now i can play without crushes. On 3400 my sistem was stable and passed all memory tests. But Apex harder.)
Hope you will understand my awful english and my post will help you.

6 Replies

R4TH0S
5 years ago
I don't want to modify my hardware for this game to run... The Birthday update also didn't fix my crashes.
Had three crashes in one hour today alone... I actually wanted to buy something at the event, but definitely not now with this still happening.
R4TH0S
5 years ago
Clocking down my RAM also solved the problem for me. But I'm not happy with the situation.
Zhead_o
5 years ago
I haven't seen the error since I did a clean install of my Nvidia drivers. Try doing the same:
1 - Download Display Driver Uninstaller from Guru3D
2 - Reboot windows into Safe mode
3 - Run Display Driver Uninstaller (in safe mode) to remove completely your drivers.
4 - Reboot into (regular) windows.
4 - Download latest drivers either from Nvidia or AMD and install them.

Before doing this I was having the error in every match. Now I only had it a couple times. I didn't tweak my RAM, still working @ 3200MHz
rockafellaaa
5 years ago
hey guys, I had my rams at 3600mhz, just locked them at 3200mhz and solved the issue. hope this helps.
Guam1234
5 years ago
Same problem with same solution. had to down clock RAM from 3600MHZ to 3200MHZ. This error has been around form the time this game has been released, I don't understand why EA cant get it together and fix their broken game.... Super annoying.
MerryTheCherry
5 years ago
I have the same issues.
From
rerolling all drivers to multiple months ago
deinstall to reinstall GPU driver with multiple tools
repair game files on Steam and Origin several times
No overclocking at all
uninstall C++ files what you find in older threads...
I even updated my bios.
NOTHING worked. it's not about 2 weeks and it seems you guys have it too for many updates now.
NVIDIA Please -___-