Forum Discussion

EA_David's avatar
EA_David
Icon for Community Admin rankCommunity Admin
7 years ago

Re: EAC sandbox not active

@eisenjake  It sounds like an issue with Easy Anti Cheat. 

To start, can you try a Clean Boot.


You might also want to try a reinstall of the EAC software, you'll find a setup tool in your Windows game folder location > \Apex\EasyAntiCheat

10 Replies

  • i already do the clean boot and reinstall eac_launcher.. doesnt work.. i have 3 pc 1 intel 1 amd with & amd with gpu all of it cant play apex pls help

  • both have this error 2 windows 7 and 1 windows 10

  • I have got the same issue, anyone can help me troubleshoot it?
  • i tried this one same on the picture but there is no eac installer for apex legends please help

  • Hello,

    I've troubleshoot this issue and I can play game now.

    You should run EasyAntiCheat_launcher.exe on folder Origin Games/Apex

  • wow good for you luke but it doesnt work for me either .. did u just click the EasyAntiCheat_launcher.exe on folder Origin Games/Apex?

  • You must Uninstall "Respawn Demo" on Easy Anti-cheat. After that, I restart my computer and run EasyAntiCheat_launcher.exe on folder Origin Games/Apex. 

    I don't remember exactly, You can follow this step. Hope it useful for you.

  • thanks but its not working for me either .. sadly i have a lot of games having this eac but they are all working fine ragnarok fornite and for honor only this game has an error with eac