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Pippiwho's avatar
Pippiwho
Seasoned Rookie
6 years ago

Re: Easy Anticheat causes BSOD on launch

Hi there,

As I've always had my drivers and computer updated - I wasn't that confident that it was a driver issue (Nvidia had updated four times over the period of my crashes and most of the updates are just updates to the 'text' files that individual games need to run on that particular card - so I doubt if there were memory issues, partly because they are rare in card driver updates, and they mainly occur in game updates with bad optimisation 😉.

So I looked into the Easy Anti-cheat software itself and found several forums that discussed how the software starts up by stressing the computer briefly and and comparing the results to a set of criteria that if the computer fails - it then crashes out... so... if you have an overclocked machine (as I do - albeit just a 5% increase run by the Asus Bios), occasionally windows needs to update its 'performance - Windows Experience Index'... I have noticed this before, when I've added a camera or controller... and you should be able to just re-start the machine and the registry updates and off you go... but since windows 7 is now not supported anymore it would seem that those registry 'flushes' are not happening... so I recommend that you manually run your windows performance index and then it would seem that Easy Anti-cheat is then happy with the hardware set-up... and remember - keep those temp folders clean - I've also had 5Gb left in there with all of the crashing!...

I hope this works for others!?

Best regards

Pippi

11 Replies

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    6 years ago

    @Pippiwho 

    Very interesting. That's good to know. 👍


    I appreciate you taking the time to write this up!

    /Kent

  • steamant's avatar
    steamant
    5 years ago

    Well, it took me a long search to get here and finally solve the problem. But anyway - @Pippiwho thank you! And just to mention - for win10 you need to go to elevated command prompt, and then type 'winsat formal' to generate Windows Experience Index, which should solve the problem for all EasyCheated 😉 games.

  • CapitanLagSparo's avatar
    CapitanLagSparo
    4 years ago

    This sound hilarious, but i had the same problem and the reinstall easy anticheat, not work. The problem was the Adobe Autodesk ( Maya), yesterday installed Maya and blue screen apear every time i run Apex. After many forums and aply every solution i uninstal Autodesk, after that Apex run perfectly

  • eluanda's avatar
    eluanda
    4 years ago

    Have BSOD since update of easy anticheat yesterday on 2022-03-14, before I had no problems at all 

    The .sys file extracted for Apex reads Version 2.0.0.0 

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hey @eluanda, 


    Could you share your DxDiag when you have the chance? For more info on how you can pull one up check out the EA Help website. 

    Once you have the text file please attach it to this thread. Thanks! 

  • gibeegi's avatar
    gibeegi
    4 years ago
    @EA_Kent Hello, I am having the same issue with Anti Cheat vs. Autodesk Maya 2022 resulting in a BSOD. I am an art student so I can't delete Maya (it's my entire career). If this gets resolved could you tag me as well? I'm not sure how to follow a thread.
    Thanks,
    gibeegi
  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hey @gibeegi, 

    If you click on the Topic Options button up at the top of the thread you should see a Subscribe option in the menu. That will notify you when there's an update to the thread. 

    I've seen a few other people mention that Autodesk runs into similar issues with Easy Anti-Cheat. I'm afraid right now the only workaround we have is to uninstall it, but I understand that isn't always possible. 

  • axilleas80's avatar
    axilleas80
    4 years ago

    I got frequent BSODs when kids played Fortnite. Specifically: "Stop Code: KMODE_EXCEPTION_NOT_HANDLED, what failed: EasyAntiCheat.sys". What caused the damage to me? A gaming mouse with RGB lights. Uninstalled the drivers of the mouse, replaced it with a conventional one. No BSODs since months now. My suggestion: replace anything with RGB lights (keyboard, mouse, etc) with conventional. Hope it helped.

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