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12 Replies
- @EA_Kent Unfortunately,it is still the same.
- @696969878 try watching this video this solved my problem https://www.youtube.com/watch?v=WLLD7zUXh58
- @DeathVortex86 Thanks,but it did not wok.
- EA_Kent4 years ago
Community Manager
Thank you for following up!
Have you tried starting your PC in a Clean Boot to see if that makes any difference? If there's anything else running that might be causing this that could help to get around it.
You can find more details on how to set up a Clean Boot at the EA Help website. Let me know if you're still running into the same error message after that. Thanks!
I have this problem also.(PC). I have tried clean toot and install again
- EA_Kent4 years ago
Community Manager
Hi @small_hi,
Are you running Apex Legends through Origin, or do you use Steam?
steam
- EA_Kent4 years ago
Community Manager
Got it, thanks!Have you tried uninstalling and reinstalling your graphics driver to see if that helps? Sometimes corrupted drivers can cause this error message.
I tried but still not work
- EA_Kent4 years ago
Community Manager
Thank you for trying!
Do you currently have your CPU or GPU overclocked? If so, can you try lowering the clock speed to test and see if that makes a difference?
I don't know how to do it
- EA_Kent4 years ago
Community Manager
Gotcha. I'm guessing it's probably not overclocked in that case.
Another option that might help is disabling Hardware-accelerated GPU scheduling in Windows. Can you try this as well to see if that helps?
1. Right-click on an empty space on your Windows desktop and click Display Settings in the menu that pops up.
2. Click Graphics Settings
3. Click Change default graphics settings
4. Turn off Hardware-accelerated GPU scheduling
Let me know if that makes any difference for you. Thanks!
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- EA_Blueberry7 years ago
Community Manager