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Community Manager

Re: Free fuse skin used my apex coins when gifting

Thanks for the post! This would definitely be pretty concerning so I did get a chance to take a look over the account(s) in question here and see what happened.

As far as the Fuse skins themselves, fortunately it looks like yours was gifted/received about 4 days ago, so you should have that available on the account. Of the 4 friends that were sent gifts yesterday, I'm seeing 3 of them have the Fuse skin as well, all sent between 2 - 4 days ago. So, these don't look to have been sent all at the same time and were gifted prior to yesterday evening's gifts, but they should have it as well. It may be worth having your friends check to see who's missing the Fuse skin so they don't miss out! 🙂

When it comes to the gifts that were sent out from your account yesterday evening, these look to have been different bundles actually, for either Mad Maggie or Bangalore, depending on the friend. These bundles included a Legendary character skin and Weapon skin for 2500 coins each, which would be the 10000 coins you mentioned in total.

This wouldn't be something that can be reversed, but hopefully that clarifies a bit more!

3 Replies

Dubdr0p
2 years ago
@EA_Mako Appreciate you looking into it. When doing the seer challenge you were able to gift skin/stickers multiple time to people in your friends list. While realize I sent the fuse stuff out to certain folks already I still had options to keep send with skins or stickers to people. It's doesn't show limited after challenges are completed on my end. That's said it sounds like it's all a mute point. While I don't post, I read. I respect the support you provide for people. I honestly don't think I just randomly gave a 100 dollars worth of stuff out. I like them but not that much.
It is what it is and I appreciate your time.
Dubdr0p
2 years ago
@EA_Mako is there a way to confirm which person's were gifted?
EA_Mako
Community Manager
2 years ago
@Dubdr0p

Support may be able to view and provide that information via chat or email, but we wouldn't be able to share any other specifics via the forums I'm afraid. One of the gifts was a Mad Maggie bundle and the other 3 were Bangalore bundles if that helps to have your friends poke around a bit, but we wouldn't be able to provide specific account or usernames here.

If you create a new case here and select Game Support > Apex Legends > I'm looking for something I bought, you should be able to get in touch with the support team so they can take a look.