It's happening for me again too... last time this happened was in March, and the devs/support had to fix it server side for the affected accounts. So annoying.... lets hope it won't take them days to fix it for us.
For reference, here is the thread from last time: https://answers.ea.com/t5/Technical-Issues/Game-freeze-after-getting-to-the-drop-ship-in-every-game/td-p/8821690
Community ManagerHey folks!
When you've got a chance would you mind grabbing a DxDiag and sharing it here so we can take a look? You can find more information on how to pull up the file over at the EA Help website.
Once you have the text file please attach it to this thread. Thank you!
/Kent
Hey, I'm having the same issue. Here is that dxdiag
Hi @EA_Kent, pretty sure this is a recurring issue, it seems to happen every couple of weeks and it affects certain accounts. This is now the 2nd time it happens to my account.
Hi @EA_David, last time this issue occured you seemed to know what the cause is. Please help, me and others are not able to play since 2 days ☹️
For reference: https://answers.ea.com/t5/Technical-Issues/Apex-Legends-Freezing-After-Jumping-from-the-Drop-Ship-on-PC/m-p/8903008
Here is another lengthy threads from the past about this exact same issue: https://answers.ea.com/t5/Technical-Issues/Game-freeze-after-getting-to-the-drop-ship-in-every-game/td-p/8821690
I have the same issue....I don't get it two days ago everything worked fine I played every single day and today I couldn't load a single match without freezing (I * tried like 20 times!!!) only the firing range, not even singleplayer missions, everything related to falling from the dropship means a crash after a couple of seconds WTF. I reinstalled everything almost formatted my pc and here we are..I can't believe an error like this can exist and appear out of nowhere...might be the last time I buy a battlepass, not wort it If I can´t freaking play the game.
Community Manager
