*Possible Fix***
As soon as you enter the game go into your video settings and use these options.
Sun Shadow Detail - > High
Sun Shadow Coverage - > High
Spot Shadow Detail - > High
Dynamic Spot Shadows - > Enabled.
Dynamic spot shadows being enabled seems to be the most important one*, change that first and see if the issues resolves.*
@xxCROCOP88xxThis worked for me, but I had to do all of them, not just the last one, and I had to restart once.
Before my shader recompile only went back to about 5.5k, but after this setting change it went back a little further, like 5.2k. I wonder if this forces a recompile over a now-incompatible shader?
edit: no I think its not a recompile thing, switching the settings back returns the freezing behavior
So following a possible fix proposed by a reddit user, I deleted the "local" folder here: C:\Users\YourUsername\Saved Games\Respawn\Apex
I was able to play a few games after that, but after game 4 or 5 my game froze again like 2 seconds after going back to the main menu (funnily enough, in ranked games the in-game reque feature doesn't work either, so I have to go back to the main menu after each game). So.much.fun.
And again @EA/Respawn: why is there no communication about this issue? You NEED somebody who actively engages with YOUR community. This is absolutely unaccaptable - take 60k out of your billions and pay a professional.
As the OP of this technical problem, this has worked for me, but ONLY if all of the settings have been turned ON or HIGH, the moment I switch back or de-grade them, game freezes. This is still a serious error in Apex, and it's quite shocking that no matter if this post / request is very hot and important, the support ticket is still open, and the hotfix (which is not much work to be honest - if some of us know and others suspect what the problem is). I won't close this topic, or accept this reply "as an answer" so the topic can stay hot and so devs can be alerted, and since it has worked for me but apparently not for everyone, the problem persists. I'll copy paste the solution that has (TEMPORARILY - RESPAWN THIS DOES NOT MEAN IT IS FIXED) worked for me so others can try this! Thanks to the owner of the possible solution for your time and help!
*Possible Fix*
As soon as you enter the game go into your video settings and use these options.
Sun Shadow Detail - > High
Sun Shadow Coverage - > High
Spot Shadow Detail - > High
Dynamic Spot Shadows - > Enabled.
Dynamic spot shadows being enabled seems to be the most important one*, change that first and see if the issues resolves.*
It doesn't work, just tried it and im still lagging and almost crashing.
This works for me. Thanks a lot!
okay so I use the video config file for my settings cause i play with streched res so whenever i change something in game it screws up my strech res so I always use the config file if I'm correct these are the settings but in config language
nm I just unchecked read only and changed it through the game and it did not mess up my strech res and also it worked thx bro
Hey, I tried this and it seemed like it worked in the beginning. Lobby was stable. I queued up for a match and finally found one, chose my character and when we were about to load into the dropship, WHAM... I am stuck on this screen. It's at least a step forward. The fact that the community have to troubleshoot like this just to be able to use their product is insane. They better extend the event cuz this is ridiculous. It has been days and there is no official reply, even with almost 100 people on here telling them this is an issue. Literally just tell us you are looking into it at least, come on.
Community Manager
