Re: Gift card redeemed but no coins received

Hey @valestriel 

 

To confirm Instant Gaming is not one our trusted retailers, for more information on where to purchase EA games and virtual currnecy check out our help article: Where to buy EA digital download games and virtual currency

 

If you do purchase from a trusted source, typically it can take 24 hrs after the purchase to see your content, If you don't have your purchase after that time you will want to reach out to our support with your Purchase Information, so they can look into this further.   

 

However, in this case you will need to reach out to Instant Gaming for further assistance with the order. 

 

Thanks!