Forum Discussion

BarryXenon's avatar
BarryXenon
6 years ago

high packet loss on Singapore server

hello there, recently i am unable to play apex legends due to over 30% packet loss on Singapore server. ea please fix this problem 
EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
6 years ago

Hi @BarryXenon. 

Let's try some troubleshooting to see if we can help out with the packet loss you've been experiencing. A good place to start would be with the basic connectivity troubleshooting steps over at the EA Help website. If it's still happening after that check out the platform-specific steps as well: 

- PC

- PlayStation 4

- Xbox One

Let me know if that helps at all. Thanks!

/Kent

Atomic1110's avatar
Atomic1110
6 years ago

I made a post talking about exactly this problem here. Got no replies to that post so here we are.

This is not a problem with troubleshooting. I've seen around 10 posts since yesterday talking about some form of packet loss. 

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