EA Staff (Retired)Re: How can I unmerge accounts that I didn’t want merged
To confirm the process of your account merging with Apex Legends Cross-Progression is automatic for all EA accounts and cannot be undone or opted out.
What happens is your game will look at all connected platforms that have Apex Legends (EA app, Steam, Xbox, PlayStation, Nintendo), then it will select a new main account (the one with the highest level) and merge all eligible items into that account. Which can then be used across each connected platform going forward.
Some exceptions are that certain progress and platform-specific items won't carry over (but can still be accessed on their original platform), and any account created after the Oct 26th, 2023 cut-off date would not be eligible to have its progress/item merged with cross-progression.
For more information, check out our posts:
- Now that Cross Progression is here: what you need to know
- A Quick Guide to Apex Legends Cross Progression
- CROSS PROGRESSION IN APEX LEGENDS™
This is one of the reasons why account sharing is not recommended as your accounts will now be merged into one and will not have separate progress. In addition, it is also not allowed per EA's Terms of Service.
If you and someone else were using different platforms on the same account, the only option you would have is to decide which platform would be unlinked from the EA account to be linked to its own EA account.
Please note, that this would mean not taking the progress and items for that unlinked account with you (as they are stored at the EA account level) and that, depending on the platform, the existing EA account may not be able to connect to another one of that platform in the future.
For more information on how linking and unlinking works, check out our help articles:
- Link Platform accounts to EA Account
- Unlink your platform accounts from your EA Account
- How to link Steam and your EA Account
Cheers!
