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Re: How do I fix an invalid EA account?

When I try to sign in to Apex Legend a message appears saying "this account is invalid." I have over 40 days in the game so I know there wasn't a proble before.

I have tried resetting my EA password and still nothing. Also I have tried linking my EA account and xbox live, but another message says this account is ineligible.

9 Replies

  • Over31Puppies's avatar
    Over31Puppies
    5 years ago

    Just had the issue. I requested a new password for the actual EA account, updated it, and confirmed my PS4 account is connected. The email should be the same one you used for your PS4 account. 

  • Minootsichi2's avatar
    Minootsichi2
    5 years ago

    Yeah that doesnt work, I like how ea has bots comment saying it works when it obviously  doesnt

  • thatonekidd09's avatar
    thatonekidd09
    5 years ago

    Having same issue. Had the game about a year now and having this issue

  • Zeldrich95's avatar
    Zeldrich95
    5 years ago

    Hey man, having the exact same issue. Has it been solved for you yet?

  • I looked through some of the other post's, you can try to fix it by updating your EA account password on a computer and then restarting your game. This worked for me so it's worth a shot.

  • mojomikej123's avatar
    mojomikej123
    5 years ago

    Same, auto tied with Xbox live, now says that's ineligible, so I go to my actual old windows email account that's ties to my actual Xbox account and they don't send me anything to change said password. I had to make this account just to come here to voice a grievance. So far best I've seen is call them....

    Would love for anyone to let me know how to fix

  • iCrossOut's avatar
    iCrossOut
    5 years ago

    Yeah I have an ea account that is a different email than my psn. And my psn isn’t associated with my ea account on that ea account. So either I unknowingly made a new ea account and can’t rememeber the password. Or change it because I get no password reset email when I request one to the email of my psn. So either their services are screwy or I just don’t have an ea account associated with the email account of my psn. I have almost 7k games played on apex and I’m just now getting this issue? What gives ea?

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