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EA_Mako's avatar
EA_Mako
Icon for Community Manager rankCommunity Manager
2 years ago

Re: I can't login to my Apex Legends account due to '' expired credentials''

Hey @KeiizQ,

Just to confirm, were you trying to reset the password on your EA account with these steps?

If you're seeing this message, we'd want to be sure that you're resetting the password specifically for the EA account rather than a linked account, like Xbox or PSN accounts.

If you're unable to complete that password reset or completing it still won't allow you to sign in, it would be best to get in touch with our support team so they can take a look over your account directly.

You can find more information on how to reach support over at the EA Help website to get started with that if need be!
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