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Community Manager

Re: I lost my ea account email and cannot link it to a new account

I'm not sure unlinking would be the best option for you. When you unlink a platform account from your EA Account, it's tru that you can link it to another EA Account, but your in-game progress will not transfer over, among other risks. Please, read this EA Help guide for more about unlinking:

Unlink your platform accounts from your EA Account

Before opting for that, our support team could try to help you update the information on your EA account to reflect an email address that you can access. Please get in touch with our support team for help on this one. This guide will share more on how to reach with the support team:

How to use EA Help

- EA_Lanna

1 Reply

NoOoS7
1 year ago
My problem is that I have an account now, an old one, that was linked to PSN and I forgot to hack and steal it, and also the email, so I changed the Sony account email and tried to link the PSN account to a new EA account, but it tells me that there is an EA account already linked to it and part of the email appears to me, but I do not have an email like this, and I want direct text support to explain the problem to them, but I did not get direct technical support. Please help. I also have my PSN account and I have the last purchase of the game, and I also know the old email that was hacked, only the email and I cannot access it