Forum Discussion

New Novice

Re: I wanna Recover My account

I lost my account (I don't actually remember ), I tried to log in from my Devices but It was Logging in into same New Accounts,
I usually log in with steam to play Apex Legends through Steam, but I think i dont have an EA account but i have Epic Games account. The most recent login was through my EA account that is synced through Steam, making it the default account. As a result, some of the data in my account, such as Apex heirlooms and event skins missing. I only have evidence like screenshots and transaction history for the game account. ( i think epic id and EA id It’s the same account)

[Superuser edit: merged threads]

3 Replies

OldTreeCreeper
Hero+
6 months ago
Sadly no one here can help you other than to try and point you in the right direction.

Have you had a look here:

locked-out-of-ea-account

If that page isnt helpful then you are going to have to contact EA directly (at the bottom of the above linked page).
03f5qpk060gv
New Novice
6 months ago
"I can't contact EA support. My case cannot be forwarded due to an issue with the website. What should I do to get in touch with support?"
Midnight9746
Hero+
6 months ago
03f5qpk060gv as mentioned previously by EA_QueenBee and OldTreeCreeper, you would need to contact EA Support:

> EA Help | How to get back into your EA Account

However, since you are having issues with creating a case, you can try creating one from here: EA Help | Contact EA

What you do next, is click on "continue as a guest":

Next, fill out the page, and write "login issues", (without the quotes), for the contact reason: