EA_Kent
Community Manager
4 years agoRe: infinite loading screen
Do you mind running a UOTrace when you've got the chance? If there's anything happening in between your home network and the servers that may help us spot it.
You can find more info on how to run the test at the EA Help website. Look for the section in that article titled How to run UOTrace. Once you have the results please attach them here, and we can take a look. Thanks!