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EA_Kent's avatar
EA_Kent
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6 years ago

Re: Ingame Steps sound more or less nonexisting

@ForestBoy8083 

Gotcha, thanks! 

It's definitely weird that Windows wouldn't be applying the same volume settings for your mic in both places. Do you still have Voicemeeter installed, or did you remove it from your PC? 

/Kent

7 Replies

  • it is completly removed i did test with another one called equalizer or something like that and grouped with Peace that allows me to boost the mic alot BUT it does give same effect as voicemeter and prety much removes all ingame steps so that one was also removed again and now i only use the normal setup with windows 

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    6 years ago

    @ForestBoy8083 

    Got it, thanks!

    There are a few other things we could try in Windows that might help with this. First, have you tried running the Recording Sound Troubleshooter to see if that helps? If you open up your Settings and then go to Update & Security you should see a Troubleshooting tab over on the left side. 

    On the Troubleshoot page you should then see an option for Recording Audio if you scroll down a bit. Can you try running that to see if it's able to identify any issues? Let me know how it goes when you can. 

    Thanks again. 

    /Kent

  • i just ran the troubleshooter and it looks like its not able to find any problems with the headset mic, i was thinking that there might be a software for the headset that some times come with keyboards mouses headsets etc but as far im not able to find any either so i will gues that it dosnt exist any for my headset 

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    6 years ago

    @ForestBoy8083 

    HyperX does have a software called NGenuity, but as far as I know that's just for controlling RGB. I don't think it has any audio features. 

    This mic volume issue is something I've been seeing with Windows 10 for quite a while. I had the same issue myself several years ago, but for me it stopped happening at some point in the past. It seems like it's something in Windows itself, so there are a few other things we can try. 

    Sometimes there can actually be a Privacy setting issue that prevents the mic from being accessed. Can you check this as well? 

    1. Go to Windows Settings and click on Privacy

    2. Click on Microphone and make sure that it says Microphone access for this device is on.

    3. Enable the toggle for Allow apps to access your microphone

    4. Under Choose which apps can access your microphone make sure that Desktop App Web Viewer is enabled

    5. Scroll down further and make sure you have Allow desktop apps to access your microphone enabled

    Let me know if that helps once you've had the chance to try it out. 

    /Kent

  • its a little bit better but not much just tested with a friend and he say its a little bit lower in game compared when we use discord by he also got me on 200% sound in disc so id say not that good 

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    6 years ago

    @ForestBoy8083 

    Got it, thanks for trying that out. 

    There is one more thing we can try that could help. In some cases it looks like having Fast Startup enabled in Windows may be related to this issue. If you're comfortable with disabling that option it might be worth a try as well. 

    If that's something you'd like to try you can disable it using the following steps: 

    1. Go to your Windows Settings and select System

    2. Go to Power & Sleep, then click on Additional Power Settings

    3. Click on Choose what the power button does

    4. Click on Change Settings that are currently unavailable 

    5. Uncheck the box for Fast Startup and save your changes. 

    After that try shutting down and restarting your PC and see if you're still having trouble changing the mic volume. Let me know how that goes if you're able to give it a try. 

    /Kent

  • I now also have issue with the new treasure event Daily challenge with timer for reset being 1 week so i cant progress The missions and have atm missed out on a full days missions

    and i tested what you said it still did not allow me to increase the mic volume