EA_Mako
Community Manager
2 years agoRe: linked PS4 to main account before opening apex, cross progression not working
Hey @tazmo459,
It sounds like your PlayStation account was originally linked to a different EA account.
This would be why you're not seeing that content on your current account, as progress cannot be transferred from one EA account to another.
That progress would still be on the prior EA account, so you would need to re-link your PlayStation account to its original EA account if you're trying to have that content restored.
We do have more information about this in our guides below, but if you run into any issues relinking the accounts you may need to contact support directly for further assistance.
A Quick Guide to Apex Legends Cross Progression - Answer HQ (ea.com)
Now that Cross Progression is here: what you need to know - Answer HQ (ea.com)