Re: Loading screen spinning circle
Bump? 🙂
Forum Discussion
55 Replies
- Yeah but dont ruin your pc just for 1 game hehe.. This some quick things:
-Do you have a samsung ssd by any chance? If so disable rapid mode..
-Disable all game overlay (origin xbox etc)
-Try setting the game in another language (like polish)
-Try running the game windowed
-Try reading Easy anti cheat troubleshooting:
https://www.easy.ac/en-us/support/apexlegends/
-Try run apex.exe as administrator
-Try run apex.exe without windows full screen optimization (properties)
-Try ddu to uninstall every video driver and install latest driver:
https://www.guru3d.com/files-details/display-driver-uninstaller-download.html
-Try disable all non-microsoft services from services.msc (be careful take a screenshot so you can restore if it doesnt work)
-Make sure your are running latest .net framework
-Try running the game without firewall/internet security
-Try removing nvidia gaming experience/ afterburner overclocking tools
-Try running the game with a fps limiter command in origin (-fps_max 60) - Hi again,
None of the above really helped.
I tried logging from a different PC though, and the game ran fine, I was able to get past the loading screen.
On my PC though, the issue persists with ANY account I log into, what could the problem be?
I guess it has something to do with setup. - I have no idea, but I'm sure you can figure it out!🙂 So what exactly did you do to make it work from external pc? just external desktop through lan?
- Same Router (Network), other PC (my roommate). He just logged to my Origin account and launched the game from his PC, it went fine. I log into the game from my PC, loading screen forever.
The only difference is the computer setup. Network cannot be an issue since we are on the same router. Account apparently also is not an issue because he can play from my account. I am with clear Origin & apex installation, he also has clear origin & apex installation. We installed same ways. - I also don't think it is any firewall because I have everything disabled.
Can I try to trace the network requests while in loading screen somehow?
Maybe use Wireshark to record traffic while game is loading?
I can see where requests are made to.
I will try and give feedback - Feedback is always useful.. Let us know how u fixed it afterwards it might help some other people out
- I don't think I will manage to fix it on my own just by taking a look at Wireshark and identifying which request fails or timeouts.
Even if that happens I cannot fix the failing request.
Maybe some EA representative could comment here so I can contact him with Wireshark output so he could identify the issue and solve it for people experiencing the same problem?
I could export the results and hand them over for analysis too.
I haven't seen any EA representatives here, though. - Also there is this chance that it is not a request that fails.
Since we were on the same Network, the request would work (unless it is a firewall issue, but I don't have firewalls enabled).
There is the chance it is just corrupted files. - Well, I couldn't identify the issue on my own.
Now I will just wait for a patch hopefully including a fix. - UPDATE:
I did a clean windows installation on Dual Boot (vhdx).
The new installation I installed origin & apex.
The SAME problem persists on clean installation of windows in dual boot mode (used virtual hard drive).
I start to think it has something to do with Settings of video card or something else?
Anyone? - Or maybe video card incompatability?
I am running Quadro M2200 (4GB).
I don't find it in folder bin/dxsupport.cfg file where there are video cards listed.
But I cannot find my roomates video card either, and he can run it.
Anyone? - May the force be strong in this one ^^
Update:
Running it on the Intel HD graphics card also does not solve this issue.
So it is not video card related, it is not OS related ( I did clean windows install). And it is not network related since my roommates play fine.
Any EA representative?
Bump?
Bump! I hope the patch tomorrow fixes this.
Hey man, going through the same problem. Fresh game install, fresh OS, switched between HDD and SSD and nothing works. All we can do is wait...
- Bump. Anyone to update if the issue persists after the patch? I haven't had the chance to try it yet.
- Bump. Just tried it on the new patch, no change. Waiting new updates.
Bro can you post a Msconfig and Dxdiag.. Maybe some of the staff will notice it.. maybe a screen video of what is happening too so we can see what happens
- Specs I already specified at page 1.
I went back to the main topic for this error:
-Have you tried resetting the hosts file?
https://support.microsoft.com/nl-nl/help/972034/how-to-reset-the-hosts-file-back-to-the-default
-A post i found:
"My fix was to change data center.
When on the loading screen (with white circle) for the second time, hit ESC and click on "data Center" at the bottom in the middle.
Choose any data center that gives good ping (Avoid -1).
This fixed all the loading problems for me."
-Make a new origin account
-If you have steam try and prevent if from running on windows start
-update latest windows patches
-clicking update on apex in origin then immediately repair apex
-Another comment i found:
STEP 1: ALT+F4 the game.
STEP 2: Log out of Origin and close it.
STEP 3: Launch Origin and login (not autologin)
STEP 4: LAUNCH GAME.
-Check this video:
https://youtu.be/K8ayXXXUFL8
-Another comment:
Navigate to this folder
(Your main OS drive, probably C):\Users\(Your PC's user profile)\Saved Games\Respawn\Apex\local
DELETE THE TEXT FILE CALLED 'previousgamestate'
-Another comment:
4. Deleted my C:\Users\YourName\Saved Games\Respawn folder, navigated to my exe file in my Program Files folder and run as Admin: Worked
- Try -quickstart command in game properties
- Run cmd prompt as administrator and enter sfc /scannow (wait for it to finish then restart pc clean reboot)
-Disable cloud storage in origin (make sure to revert if it doesnt work)
-If you feel comfortable removing visual c++ libraries remove all of them, restart pc clean reboot then start adding them one by one 2010/2012/2013/2017 in both x64/x86 latest update from microsoft website
-Try increasing available virtual memory on your drives
Good luckI tried each and every proposition from that list again.
Nothing helped.
Have in mind I did clean OS installation.
Probably something hardware related is not supported here.
I will be waiting for patches or updates or staff commenting here.
I will post when I try something.
Thanks again.
- No worries man hope u make it work.. Btw the servers of apex are down atm so everybody has your issue right now^^
Another day, another bump.
Community Highlights
- EA_Blueberry7 years ago
Community Manager
