Re: Login credentials expired, cant login through Playstation on the EA website
I’m also not able to play the game. It says I need to update password but I’ve updated and still can’t play.
Forum Discussion
6 Replies
Hello @sunshine2127
Please let me know, can you see your PlayStation in the "Connection" tab in the account settings?
Hello @badplayer09
Usually, just accessing the game from PlayStation console would ask you to log in to your EA account to play the game. Can you please let me know, are you getting any errors when trying to play Apex Legends through your PlayStation 5?
Hello. I have a xbox and don’t think I’ve ever played apex on PlayStation. On the connection page everything is clear.
If you are not seeing a linked PlayStation in the "Connection" tab, but you are still getting a reset password message, that means that your PlayStation is linked to a different EA account. PlayStation's account could have been linked to another EA account if you ever played any of the EA games on that PlayStation account. If you are having difficulties locating the correct EA account, please try and contact customer support.
For support, please visit the EA Help website. For instructions on how to use the EA Help services, please refer to How to use EA Help.
So I currently had to Create a new EA account just to get on because my old one was saying “it’s been a while since we’ve seen you, so your login credentials have expired. The good news: all you need to do is reset your password.” It doesn’t let me rest at all. I been playing apex for years and now I can’t play at all. Keeps says it’s sending me an email to reset my password but no emails are being sent whatsoever I been trying for 4 hours already
Did you find a way to fix it?
- @sunshine2127 did you manage it fix it? I'm having same problem
