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Is there a way to relink accounts faster than the six months it says it will take to unlink the new account?
- EA_Kent4 years ago
Community Manager
Hey @JaguarCM12,
I'd recommend getting in touch with the EA Help team to see if there's anything they can do for that.
You can find more details on how to set up a case with them over at the EA Help website. You can also speak with them over Twitter or Facebook instead, as well if you prefer.
I've tried to contact them without success. Crazy.
- EA_Kent4 years ago
Community Manager
Did you ever unlink any platform accounts from your EA Account before you noticed the missing content?
I think I might have by accident. My daughters account was linked to my twitch prime and I got emails mixed up so
- EA_Kent4 years ago
Community Manager
Ah, I see. That might have been what happened. If a platform account is unlinked from its EA Account that would cause the progress to reset.
I think it would be best to get in touch with the EA Help team so they can take a look at your account. You can find more info on how to set up a case with the team at the EA Help website.
I have about my progress and my purchased coins I didn't receive and unfortunately I haven't heard from anyone🙄
So if I relink it back to the old ea account I would get my stuff back?
- EA_Kent4 years ago
Community Manager
Right, linking your platform account back with the original EA Account should restore the progress.
If I start a new game while unlinked, what happens when i RElink the account with my years of saved data?
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