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EA_Mako's avatar
EA_Mako
Icon for Community Manager rankCommunity Manager
2 years ago

Re: Lost my Steam Progress

 
It sounds like you've unlinked the Steam accounts from its original EA account to move everything to the same EA account.
 
Sadly that will not do what you're hoping here, as progress cannot be transferred from one EA account to another.
 
This is detailed a bit further in the warning when unlinking any account as well as in our Cross Progression announcement and guides below.
 
If you're looking to restore any lost progress, you would need to re-link the Steam account back to its original EA account. Please contact support directly if you need assistance with that process.
 
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