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EA_Mako's avatar
EA_Mako
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2 years ago

Re: My apex coin card is invalid, what should I do?

Hey @ThoNaTjo,

Typically in cases where a code is invalid, you'll need to speak with the retailer where that was purchased in order to get a replacement.

If this was gifted, you may need to have your friend reach back out on your behalf.

If the code was purchased from a trusted retailer here, you'd need to speak with our support team for assistance. 

If you've already created a case, you can keep an eye out on your case history page here for a response once our support team has a chance to look over the situation.

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