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Re: Omega Point Pathfinder skin gone from inventory

@Gamezila584 The same exact problem is happening with me. I reinstalled Apex about 1 week ago for the first time in over a year and my Pathfinder had the Omega Point skin equipped but it was not listed under the skins. After one game of playing with the skin, the skin was no longer equipped and not listed anywhere.
I have contacted EA support 3 times, all to no avail. They have each told me that "skins do not just disappear from accounts." I also contacted Amazon support to see if they could give me any information on what I had claimed with Twitch Prime and what they could help with, and they couldn't help me with anything.
I'll also make my own post about this, but I wanted to comment here first to let you know that you are not the only one.

5 Replies

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    5 years ago
    Hey all, for issues with missing items you will need to speak with our live support team.

    They are the only team who can assist with issues such as this.

    Darko
  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hey @sshelbs, if our live support team has advised that they cannot assist then I'm sorry to say but there is nothing that we can do on AHQ to change this.

    Darko 

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