Forum Discussion

Re: Out of Sync with Server, Apex Legends

POTENTIAL FIX FOR PC AND CONSOLE

When you first start up the game DO NOT PRESS CONTINUE AT THE MAIN SCREEN. Instead, spam Accessability Options until Data Centre appears in the lower left corner of the screen. Once that appears, try changing server to the next lowest ping from your own. It seems to be affecting the servers with the highest stress levels, so you're probably using an overpopulated server. 

I can't guarantee this will work as I haven't tried it but it's worth a shot, let me know I'd it works

10 Replies

  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    7 years ago

    Hey everyone, 

    Thanks for the information and troubleshooting you are trying to solve the issue. 🙂 

    Some work around that seems to work for a few but not everyone: 

    • Disable QoS if your router support it.
    • Reinstall the game.
    • Update GPU drivers.

    If you mange to get in to the data server screen where you choose what data centre to be connected to and you see a lot of packed loss I recommend that you follow our network troubleshooting guide to being with and if you in general have network issue I do recommend that you take a look on that guide. 

    Let me know if anything of the above did work or not. 

    /Atic 

  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    7 years ago

    Hey everyone, 

    Thanks for the information and troubleshooting you are trying to solve the issue. 🙂 

    Some work around that seems to work for a few but not everyone: 

    • Disable QoS if your router support it.
    • Reinstall the game.
    • Update GPU drivers.

    If you mange to get in to the data server screen where you choose what data centre to be connected to and you see a lot of packed loss I recommend that you follow our network troubleshooting guide to being with and if you in general have network issue I do recommend that you take a look on that guide. 

    Let me know if anything of the above did work or not. 

    /Atic 

  • chav1994's avatar
    chav1994
    Seasoned Novice
    7 years ago

    @EA_Atic wrote:

    Hey everyone, 

    Thanks for the information and troubleshooting you are trying to solve the issue. 🙂 

    Some work around that seems to work for a few but not everyone: 

    • Disable QoS if your router support it.
    • Reinstall the game.
    • Update GPU drivers.

    If you mange to get in to the data server screen where you choose what data centre to be connected to and you see a lot of packed loss I recommend that you follow our network troubleshooting guide to being with and if you in general have network issue I do recommend that you take a look on that guide. 

    Let me know if anything of the above did work or not. 

    /Atic 


    Don't have QoS settings on my router, reinstalled the game multiple times, have the most up to date drivers. 

    Opened all the recommended ports on my router.

    Issues seems to come and go, worse in the evenings (UK time).

    Think it's clearly a long standing issue with how you guys implement connectivity (non static ports) people shouldn't have to change router settings to play your game. Especially when it's a known carried over issue from Tf2

  • tordah's avatar
    tordah
    7 years ago

    Not sure if it's been said yet, but disable your Cloud Saves in the Origin app.  That's helped me after being booted on every game.

  • Still doesn't work, tried everything here

    It's your servers and even worse is that I want to play Titanfall 2 and it's happening there as well. Now I have two unplayable games

  • I've tried every suggestion and no luck. Happens every single game now. I had a day where it was fine but that seems a distant memory now. There are a lot of people with this problem but obviously not enough. I don't see many results searching this issue. So is that it? We can't play this game, too bad so sad? Really disappointing. 

  • hey , 

    i can't believe this game now .  80% of my games i get  " out of sync with server " right when it gets to 3 or 2 squads left . whenever the game is . i get 
    "out of sync with server " . i probably wasted half my time playing this game  DCing from games at the end of them . i wish i DC at the start . then i wouldn't have to sit all game playing to dc at the very end . 

    This is a very consistent error i am getting . it has nothing to do with my connection , cause everything is just fine . 

    Any idea what to do ? 

    I really need some help

  • Reinstalling the game is not an option for guys like me who live out in the country and have limited data provider.

  • yeah it happens all the time (India) also it is so laggy it has worse ping (80-90+) and this is the lowest ping in all servers but it always gives me 100+ ping and the game is automatically crash and they are not doing anything for that rather than making excuse, so final I deleted this * game worse experience aver "csgo" is better than this * battle royale.

Featured Places

Node avatar for Apex Legends Technical Issues

Apex Legends Technical Issues

Having issues with Apex Legends? Join here to find help with connectivity, performance issues, crashes and more.Latest Activity: 1 hour ago
40,081 Posts