Forum Discussion

Community Manager

Re: Prime Gaming caused progress to be lost

I'm sorry, but it sounds like you may have been sent here by mistake. We can't assist with missing content here on Answers HQ. I can only recommend following up with the EA Help team to see if they can see what might have happened with the account.

/Kent

No RepliesBe the first to reply

Featured Places

Apex Legends Technical Issues

Having issues with Apex Legends? Join here to find help with connectivity, performance issues, crashes and more.Latest Activity: 20 minutes ago

40,091 Posts

Community Highlights

How to get help with missing packs, coins, or content in Apex Legends?
EA_Mako
Community Manager
7 months ago
What to do if your Apex Legends account got banned or suspended
EA_David
Community Admin
5 years ago
Do Not Unlink Your EA Account
E9ine_AC
Hero+
2 years ago
Community Crashing Troubleshooting Guide
EA_Blueberry
Community Manager
7 years ago

Recent Discussions

False Ban for Gameplay Enhancement, All Appeals Denied with a Generic Copy-Paste
Look, I realise no one on these foums can actually help with this issue but I'm posting this anyway on the off chance it gets noticed by someone with deeper access than the TOS team that can actually...
M0stly_Lucid
20 minutes ago
account transfer help
hello so im having trouble getting my PSN account to transfer over to my steam account. I was told i would just have to link my PSN account on my steam and all my skins etc will transfer over. I did ...
Koopa_Jayy
1 hour ago
Apex never let's me log in straight away
Basically for about a week after I redownloaded Apex onto my PC I was able to play fine no problems. Then suddenly I booted my pc up and tried to load on and everytime I did it would say either my co...
Squidlys9
2 hours ago
Apex Legends Data lost
I have an issue with my Apex Legends missing content from my account. I triple checked the Log in in my steam account and I have checked if I had linked my account correctly witch is. I did disconnec...
Darknrau1
2 hours ago
Need help for EA account verification to be able to gift
i need help from an admin of sorts for issues with my EA account and not being able to verify correctly, but everytime i try to talk to an advisor it says they cant help with this problem
Atlino_bruh
3 hours ago