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EA_Pulsar's avatar
EA_Pulsar
Icon for Community Manager rankCommunity Manager
2 years ago

Re: psn account has been linked to another ea account which I do not know

Hey @sm_windsmoon 

Our support team will need to check your account if its status says disabled. 

Please open the page in a new incognito tab and submit your case without logging in. 

  • On the EA Help homepage
  • Select the EA App 
  • Select one of the account issues like I cannot log in 
  • You may get a pop-up that says login and get faster help 
  • Select Continue without logging in 
  • This should give you the chat/email option 

 

 

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