Forum Discussion

Community Manager

Re: Psn hacked, unlinked account

Oh I see, apologies for my confusion. Thank you for sharing what steps you took to sever the connection. You can link it back up to your original EA account by opening up any EA game on the PlayStation and entering an online game mode. It should prompt you to then enter the login details for the EA account you'd like to link up. Make sure to enter the correct details because it can't be unlinked again for 6 months.

@EAHelp wrote:

Once you unlink a platform account from your EA Account and link it to a new one, you cannot unlink it again for six months. Make sure unlinking is the best choice for you and that you understand the risks before you follow these steps.

- source: "Unlink your platform accounts from your EA Account".

Some other things to keep in mind:

EAHelp wrote:

WHAT ARE THE RISKS?
When you unlink a platform account from your EA Account, you can link it to another EA Account, but your in-game progress will not transfer over. That means you’ll permanently lose access to all of the following:

games and game progress

DLC, expansions, and anything extra you have for your game

memberships and subscriptions

in-game purchases.

If you unlink your platform account and link it back to your original EA Account, you may be able to get access to your stuff if you still can access the account.

- source: "Unlink your platform accounts from your EA Account".

- EA_Lanna

3 Replies

left-team4
4 years ago
@EA_Lanna
I just one confusion remain now, what if the hacker linked another FuT account on my original psn id, What do i do then? is this reversible. bcz i must link my oroginal ea account with the original psn.
EA_Lanna
Community Manager
4 years ago
Hi @left-team4,

As in, if the hacker deleted your club and made a new one in it's place? I'm sorry, I'm not sure about that scearnio, the support team would be better able to advise you on what can be done in those scearnio's.

The EA Help team can be reached using one of the following options::

EA Help website - Phone/Chat/Email - Availability may vary

Twitter - Select the message icon to get assistance

Facebook - You can select the 'send message' option on the accounts home page

Thanks,

- EA_Lanna
left-team4
4 years ago
From my friends web app i can still see my transfer profit and club value and everything which i guess means the club is not deleted?
im saying what if he connected a different ea account to my original psn account.
@EA_Lanna