Forum Discussion

Re: RTX 2080 crashing Apex Legends and dead ends with support.

Hey @RobertPaulsonn 

I see a lot of LiveKernelEvents that could indicate driver failures.
By looking at the Dxdiag file I noticed that your drivers are currently out-dated.
Let's make sure they are up to date by doing a clean driver install.

Clean Driver install 

Download DDU (Display driver uninstaller),

Run it and Have it remove all NVIDIA Software / Drivers.

If you previously Owned an AMD, have it remove those as well.

Download the Driver Package.

Install drivers using Custom.

Uncheck the services you do not use.

Check the Clean Install box.

When that is done, Download Geforce Experience to install the latest drivers.

When you installed your latest GPU drivers try Clean booting.

When you booted go to start, then settings update and security and make sure you have downloaded the latest windows updates.

Let me know if that has changed anything.

1 Reply

  • GingerV1tus's avatar
    GingerV1tus
    6 years ago

    it does not change anything. you have to reroll back to a older driver update. They need to fix this crap , Im getting really tired of my game crashing because they cant fix a problem 

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