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EA_Mako's avatar
EA_Mako
Icon for Community Manager rankCommunity Manager
3 years ago

Re: says ea credentials have expired on my ps4 apex, but the email is a old one

Hey @Firekiid11,

If you're getting a message about expired credentials, that should mean you just need to reset the password for the EA Account currently linked to that console.

Please try these steps to reset the password for the EA Account, then check your account page here to be sure this is the one linked to your console accounts.

If you're not seeing those connections or are otherwise unable to get that password reset completed properly, please reach out to support directly so they can take a closer look at your account.

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