Forum Discussion

Re: Season 22 Rank Reset glitch (Aug 12, 2024)

Bored playing 1 map and rank mode is not there for me some reson uninstalling this game 

10 Replies

  • TinyyTerrorr's avatar
    TinyyTerrorr
    1 year ago

    Have the same problem and can't get it to fix it self. Tried repairing it too..

  • GrimR1P's avatar
    GrimR1P
    Seasoned Newcomer
    1 year ago

    While they are working on restoring our RP we only lose RP for not playing

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    1 year ago

    Hey everyone,

    Thanks for the patience while we were working to get this fixed up.

    This should now be resolved, please check back in-game when you get the chance!

  • This fix didn't work for me or my friends were on console and still haven't gotten our ranks back.

  • @EA_Mako This fix did not work for me and for many others for what it seems.. PSN Fyerfrags
    I was pred at 15.3k rp on Monday morning before the glitch. I reset to Plat 2 and remained at plat 2 after the fix. Now I've grinded back to D4 but it makes no sense for me to keep playing. Tomorrow maybe there will be another bug and I'll lose it all again. The game reset me over 5000 rp. That makes it awful hard to hold one of the top 750 spots in this game. Is there any update on if they are still working on this? I feel like I deserve some sort of answer. I already submitted an EA help ticket and have heard nothing back.
  • EA_Vendcera's avatar
    EA_Vendcera
    Icon for Community Manager rankCommunity Manager
    1 year ago

    Hi @SpyXlOnXbox and @fyerfrags,

    apparently there were still some stragglers and the team released an additional fix. Please let us know if you got your ranks and RP back now.

    You might have to play a match, and you'll then see a large RP boost. Also, all affected players got granted 1 Apex Pack.

    Here is the latest communication by the Respawn team:
    https://x.com/Respawn/status/1823883592658981265

  • fyerfrags's avatar
    fyerfrags
    1 year ago

    I did get my rank back yesterday. Thanks to EA and Respawn for figuring that out. I appreciate you taking the time to check as well. 

  • Djackpotten's avatar
    Djackpotten
    New Novice
    1 year ago
    @EA_Vendcera I got the wrong reward from rumble ranked season 21, I was diamond and got rookie reward for the badge... I have made plenty of tickets but they get closed without any support or comments what so ever...

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