Re: Suspension or BAN entire account EA - pff for EA it's not a case at all. Any+?

I'm not upset. I am really concern about my legal rights as a person. They don't provide me the reason of ban. Just texted from script "It is vailotion for our customer service or what ever". They didn't provide me the whole reason of ban.
They just did said it was in our User Agreement as hateful Conduct.

What is Hateful Conduct? Their explanation.
What is the exact part of that Agreement that was violated?

Nothing of that wasn't replied to me> SO that is BAN FOR NO REASON.

2 Replies

LawOfOneYT
New Scout
2 years ago
I feel you bro...Got banned for 7 just today for something very similar (guy talked smack,after keeping ti friendly I said a no-no word,that dude reported me with a screen out of context (I got it all recorded on video btw)and they just banned me immediately
That guy - 40 ingame hours - almost only helicopter griefing
Me - 2300 hours (!) - there since day 1 - Literally started with BF 1942
Yet,they treat veterans who are playing the game prly longer than they are even old like this - and then wonder why people startt to rage when theres these automated,almost AI responses that help nobody.
As REAL Com Managers,it would be their duty to get in touch with the TOS Team about specific users and/or issues and FIX them
Yet,what about all the Accounts harassing someone like AshBF??!
They treat us like Children here..
It is a SHOOTER!
And they are concerned about WORDS and their fever-dream cult-mantra of Inclusivity for all - while excluding more and more people every day by THEIR behavior (!)
Course,they'd NEVER get over their egos & admit that
The Dissonance is real...
Good luck bro!
EA_Mako
Community Manager
2 years ago
@Miakiri

To be perfectly clear here, a permanent ban will be the result of all actions taken on your account, not just one single word that was said.

We do not allow slurs or insults, especially with regards to someone's nationality or mental capacity for example. It's simply not acceptable.

Generally speaking, a permanent ban would come after a prior warning or suspension failed to result in a change in behavior.

@LawOfQne_YT

While it's certainly appreciated that you've been playing our games for a while, that does not allow additional leeway when it comes to harassment.

You would be held to the same User Agreement and Rules of Conduct, regardless of when you started playing. Discriminatory and rude remarks are not acceptable.

Our Terms of Service team is here in these cases to review your appeals and make sure that what was reported is actually a violation of the rules above. They are not here to see whether it was a "justified" use of a slur or insult - no such thing.

If someone else is harassing you, report them and place them on ignore. Resorting to insults of your own will only result in account actions being taken.

Closing the thread here as it's been correctly stated that we cannot make any changes to address these actions on the forums.