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EA_Mako's avatar
EA_Mako
Icon for Community Manager rankCommunity Manager
2 years ago

Re: Unlinking PSN from 1 EA acc to another for Apex Legends merge/cross progression

Hi @RPG_SaintySkillz, thanks for the question.

Yes, you're correct for the concern in this case. As mentioned in the image you've attached, unlinking your account would cause that progress to be lost.

Progress is stored on the EA account level, not individual platforms like your PSN account.

If you unlinked your PSN account and linked that to the EA account with your Steam progress, you'd be able to access that Steam progress on both Steam and PlayStation, but none of the PlayStation progress would transfer over - that's still on the original EA account itself.

Unfortunately that means if you have progress on two separate EA accounts, there is not a way to merge or combine that progress.

2 Replies

  • AzeryDeath69's avatar
    AzeryDeath69
    9 months ago

    Hi EA team,

    I had a similar question but other way around. So I am trying to unlink my EA account from my old PSN and relink it to my new PSN. 

    I was looking into how to do this and i have encountered multiple warnings about progress information being lost. I am trying to understand if I do what I intend, which progress loss are we talking about? Is it all of the progress that I have gained through multiple seasons or is it specifically progress that was gained on Playstation? 

    After reading about this type of issue my hope was lost and I was going to give up, but after reading this thread i asked myself that maybe if the EA account gets unliked from PSN and linked to another what is stopping the information transfer (especially if it is stored in EA account)

    Thank you in advance

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    9 months ago

    Hi @AzeryDeath69,

    The part that would stop you in this case is trying to link a different PSN to the same EA account.

    Each EA account can only have one of each other platform linked over its lifetime, so there would not be a way to replace the PSN - effectively moving progress from one PSN account to another.

    If you have a new PSN account, that would need to be linked to an EA account that has never had a different PSN linked, which seems to defeat the purpose of what you'd be trying to do here I'm afraid.

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