Re: Used a code on ea website but didn’t receive apex coins in game

Please keep in mind that it may take up to a few hours to a day before any in-game content is visible to you in your account.
If you have yet not received your content within 24 hours then please contact the support here:
Contact Us

Verify you redeemet it to correct platform, some platforms are using different wallets and may be restricted from using the Apex Coins from other wallets
.
You can read more here when it comes to apex-coins, Wallets etc:
https://help.ea.com/en/help/apex-legends/apex-legends/apex-coins/