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NofksQ's avatar
NofksQ
Newcomer
8 days ago
Solved

LOST ALL PROGRESS AFTER LINKING EA PS ACCOUNT TO PC

Recently I contacted ea help about that my ps account is connected to  yahoo that I lost control of , so they unlinked my ps account from my old ea account and I made a new one and connected my ps account to it , but now i log in on my pc and there is no progress , same for my ps5. Can i recover the progress or it is gone for ever ?

 

  • Hey NofksQ​,

    Your game progress is stored at the EA account level, so by unlinking and relinking somewhere else your progress has stayed behind. You can try to relink it back to its original account, but it's not guaranteed that you'll get that progress back. If you need a hand updating the email address of that other account, you can reach out to our live support team for help.

1 Reply

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    8 days ago

    Hey NofksQ​,

    Your game progress is stored at the EA account level, so by unlinking and relinking somewhere else your progress has stayed behind. You can try to relink it back to its original account, but it's not guaranteed that you'll get that progress back. If you need a hand updating the email address of that other account, you can reach out to our live support team for help.

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