Re: What to do if your Apex Legends account got banned or suspended

It's been more than 2 weeks since I submitted my ticket, any updates on when I should be hearing back? 

Hey @Conceptseu, we would not be able to give you a time frame for a response from the team.

The best thing to do is to be patient and keep an eye on your email for a response from them. 

Darko 

Same thing here. I didn't play for a while, when I came back I was banned. It's been 20 days since I sent to support and they didn't respond. I had about 20k games.

It's nearing 3 weeks.. I would like to participate in this event on my main and purchase things on either my main or new account knowing that I won't get banned for no reason on my second account again..

Yeah, me either, turns out someone got into my account by hacking, I realized it after I read my EA Data. And they dont give any respond to my case yet.

I'm in the same boat... I was banned around a month ago, and while they won't tell me what I did, won't help me either. 

I'm a 60+ year old Catholic Deacon. I'm no angel, but the LAST thing I would do is cheat in a computer game. I have well over a thousand hours in BF5 and earlier BF games... look at my record. I've played EA games for well over 20 years, am a Origin supporter, and haven't had as much as a warning before. 

What sucks the most, is I play with my 6 and 8 year old grandsons. They have their favorite characters, favorite skins... 

Maybe I have some old software that flagged me or something, but there is NO way I knowingly cheated. If they at least tell me what they think I did, I could look into it.  ☹️

DeaconZee