Re: What to do if your Apex Legends account got banned or suspended

You will need to speak to our Terms of Service team @Izlamic_Priest.

If you have a case with the team then you will need to wait for them to respond.

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

1. Click Contact us at the top of any page on EA Help.
2. Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
3. Choose your platform.
4. Select Manage my account, then Banned or suspended account.
5. Fill out any other details below.
   • For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
6. Click Select contact option.
7. Sign in to your account that has the ban or suspension, if you aren’t already.

Darko

i have made a case but there has been no response for a month

Hey @Izlamic_Priest, our team will respond once they have completed their investigation into your appeal.

The best thing to do is to be patient and keep an eye on your email for a response. 

Darko