Forum Discussion

EA Staff (Retired)

Re: When I start apex it appears white screen

If you haven't already can we give the following a try?

Run the System File Checker tool, then Check for Windows and GPU updates
Repair the game files in the EA app. Go to the Library and find your game. Click the Manage icon, then click Repair.
Clear EA App's Cache (Top Left Menu > Help > App Recovery)
Check if any background applications are stopping the EA app or your game.

Cheers!

Matmansy
Not applicable
1 year ago
i have tried all the steps but it seems to be not working, any other solutions for this? also i have a question, do i need to have a minimum free space of RAM for apex to run?
zorikas7
Not applicable
1 year ago
Its not working, we need another fix
THEONLYEVAN14
Not applicable
1 year ago
Doesn’t work. I’ve done all of this and more and still the same. Idk how to see what programs are interfering with apex but I ended/uninstalled just about every single one and still busted. Almost 2 weeks