Forum Discussion

EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
9 months ago

Re: When I start apex it appears white screen

Hi @VeavB 

If you haven't already can we give the following a try?

  1. Run the System File Checker tool, then Check for Windows and GPU updates
  2.  Repair the game files in the EA app. Go to the Library and find your game. Click the Manage icon, then click Repair.
  3. Clear EA App's Cache (Top Left Menu > Help > App Recovery)
  4. Check if any background applications are stopping the EA app or your game.

Cheers!

3 Replies

  • Matmansy's avatar
    Matmansy
    9 months ago

    i have tried all the steps but it seems to be not working, any other solutions for this? also i have a question, do i need to have a minimum free space of RAM for apex to run?

  • THEONLYEVAN14's avatar
    THEONLYEVAN14
    9 months ago

    Doesn’t work. I’ve done all of this and more and still the same. Idk how to see what programs are interfering with apex but I ended/uninstalled just about every single one and still busted. Almost 2 weeks

About Apex Legends Technical Issues

Having issues with Apex Legends? Join here to find help with connectivity, performance issues, crashes and more.37,593 PostsLatest Activity: 37 minutes ago